Connect-Worldwide offices in North America

NORTH AMERICAN SALES & MARKETING SERVICES

SALES

Sales activities
Connect-Worldwide North America offers sales activity solutions in the USA, Canada and Mexico. Each sales solution is tailored to the needs of our clients, but generally our sales activities include the following activities:

Consortia and TMC sales activities:
Connect-Worldwide has excellent relationships with TMC’s and Consortia and we call on and assist with development of agreements with consortia and TMC accounts such as American Express, Carlson Wagonlit, HRG, BCD, Radius, ABC, FCM, etc.

Corporate sales activities:
Connect-Worldwide calls on the largest global accounts to develop corporate negotiated agreements
Connect-Worldwide supports our clients global account management strategy
Connect-Worldwide develops new corporate accounts
Connect-Worldwide promotes meetings and incentives to corporations
We partner with the largest North American venue selection companies

Meetings and incentive agencies sales activities:
Connect-Worldwide calls on the largest North American Incentive Houses and Agencies
Connect-Worldwide is an active member of the North American meetings and incentive organizations.
Connect-Worldwide participates in North American meeting and incentive tradeshows and events.

Travel agencies sales activities:
Connect-Worldwide calls on the top leisure travel agencies
Connect-Worldwide facilitates agency relations and agency customer service issues.
Connect-Worldwide tele-markets to a proprietary travel agent database of more than 20,000 agents

Key Tour Operators sales activities:
Connect-Worldwide calls on the key outbound wholesale and retail Tour Operators in North America and is a member of the leading International Tour Operator associations.

 

Sales solutions
Connect-Worldwide North America offers tailored sales solutions in the USA, Canada and Mexico. There are several options

Platinum Solution: White label sales solution:
This solution is for travel companies who are interested in a dedicated sales team. This dedicated team sells on behalf of one client and carries a client business cards. The team is fully integrated in the global sales effort of our clients. The Platinum Solution is often used by companies who already have a significant revenue base from North America or who have an existing sales force in North America and prefer an outsourced solution.

Gold Solution: Shared sales solution:
This solution is for travel companies who are interested in the efficiencies and cost savings associated with a shared sales team. This team sells on behalf of multiple clients and brands and carries a Connect-Worldwide business card. This team is not fully integrated in the global sales effort of our clients but is knowledgeable and highly effective in selling and communicating the branding and selling strategies.

Silver Solution: Project Sales Solution.
This solution is for travel companies who are interested in a specific sales project, such as a sales blitz in a particular region, or the management of a series of familiarization trips, or quarterly sales call programs to introduce a new brand or a new product.

These solutions are priced individually and according to the specific needs and objectives of our clients.

 

MARKETING

Marketing Services
Connect-Worldwide North America offers marketing solutions in the USA, Canada and Mexico for Travel related companies.
Consortia and TMC marketing activities:
Connect-Worldwide has excellent relationships with TMC’s and Consortia and once the Consortia and or TMC sales agreement is signed we partner with companies like American Express, Carlson Wagonlit, HRG, BCD, Radius, ABC, FCM, etc. to develop the marketing budget and plan to support the sales agreement and client brand initiatives.

Corporations marketing activities:
Connect-Worldwide attends tradeshows such as NBTA and ACTE to support our client branding an public relations activities.

Meetings and incentive agencies marketing activities:
Connect-Worldwide facilitates advertising and PR activities with all major Meetings and Convention publications
Connect-Worldwide is an active member of the North American meetings and incentive organizations.
Connect-Worldwide participates in North American meeting and incentive tradeshows and events to support the clients branding and PR initiatives.
Connect-Worldwide has an excellent relationship with all the leading online meeting lead and RFP systems and assists in developing partner campaigns.

Travel agencies marketing activities:
Connect-Worldwide develops and manages a full media plan which includes online and traditional media solutions. We work with all of the major online and traditional media and develop targeted campaigns.
Connect-Worldwide has a proprietary travel agent database of more than 35,000 agents, including at home agents and we regularly send e-blasts on behalf of our clients.
Connect-Worldwide organizes special travel agent events for our clients.

The cost of these activities varies largely on specific client requirement, size of the booth, storage, insurance requirement and staffing requirement. Connect-Worldwide develops a tradeshow plan for our clients according to their key objectives and budget.

 

Tradeshows
Connect-Worldwide North America offers tradeshow attendance and management solutions in the USA, Canada and Mexico for Global Travel related companies.

Corporate Travel Tradeshows:
Connect-Worldwide attends and manages client participation in ACTE and NBTA tradeshows on behalf of our clients.

Leisure Travel Tradeshows:
Connect-Worldwide attends manages client participation in leisure tradeshows such as Luxury travel activities

Meetings and incentive Tradeshows :
Connect-Worldwide attends and manages client participation in MPI, ASAE, affordable meetings etc.

Travel Agency Tradeshows
Connect-Worldwide attends and manages client participation in Luxury Travel and ASTA

Tour Operator Tradeshows
Connect-Worldwide attends and manages client participation in USTOA

The cost of these tradeshow activities varies largely on specific client requirement, size of the booth, storage, insurance requirement and staffing requirement. Connect-Worldwide develops a tradeshow plan for our clients according to their key objectives and budget.

Database
Connect-Worldwide North America offers database management solutions in the USA, Canada and Mexico for Global Travel related companies.

Database Cleansing:
Connect-Worldwide updates your database of meeting planners, top travel agents. We can capture information such as fax numbers and email addresses and qualify accounts.

Cold calling for new client acquisition:
Connect-Worldwide develops cold calling programs with the emphasis on generating prospects actively seeking our clients products and services

Appointment setting for sales missions:
Connect-Worldwide manages the entire process for sales missions including pre-appointment calls.

Direct mail and direct mail follow-up:
Connect-Worldwide uses the proven “constant contact” system for e-mail blasts and follows up on responses.

Tradeshow follow-up:
Connect-Worldwide gathers all pre and post tradeshow attendee data and develops pre- and post tradeshow campaigns.
The cost of these Data Management activities varies largely on specific client requirement. Connect-Worldwide develops a plan for our clients according to their key objectives and budget.

 

 

E-commerce
Connect-Worldwide North America offers e-commerce marketing solutions in the USA, Canada and Mexico for global travel related companies.

Search engine optimization:
To attract qualified shoppers to your site, Connect-Worldwide secures optimized directory listings and maintains your website's presence in crawler-based search engine databases. Premier listings on top search engines require initial submissions and then periodic updates to alert the engines of new changes to your website. We manage this process for you by hand-submitting your website to all of the most important national and international search engine directories.

Pay per click marketing:
Pay-per-click marketing is an ongoing auction of specific search phrases and keywords used by travel consumers. This efficient program follows the "pay-for-performance" model, meaning that you only pay for the ad placement when a qualified travel customer clicks through to your site. Connect-Worldwide can assist you in driving large amounts of qualified traffic to your website through our aggressive pay-per-click advertising services.

Customized reporting
It's never been easier to stay informed about your website's performance, thanks to the customized Internet marketing strategies and reporting services. We provide monthly and quarterly online activity summary reports, with in-depth analyses of web traffic, behavior statistics, conversion data, direct revenue, and cross-sell revenue.

The cost of these e-commerce marketing solutions varies largely on specific client requirements. Connect-Worldwide develops a plan for our clients according to their key objectives and budget.

 

Voice Services
Connect-Worldwide North America offers reservation activity solutions in the USA, Canada and Mexico. Each solution is tailored to the needs of our clients, but generally our reservation activities include the following:
800 number acquisition and management
Voice Services including individual and group reservations.
The cost of these reservation solutions varies largely on specific client requirements. Connect-Worldwide develops a plan for our clients according to their key objectives and budget.